Service

Keeping Your Ionizers & Static Control Systems at Peak Performance

At Static Clean International, we don’t just sell static control equipment — we partner with you to safeguard performance, reliability, and yield. Our preventative maintenance, calibration, and service programs ensure your static elimination and contamination control systems stay effective, audit-ready, and trouble-free.

Why Service Matters

Static control devices — ionizers, static bars, blowers, air knives — are critical to preventing electrostatic issues, contamination, and defects. But over time, dust, debris, emitter wear, and environmental factors degrade performance.

Without regular care, you risk:

• slower static discharge times
• unbalanced ion output (leading to residual charge or directional bias)
• increased particle adhesion and contamination
• unscheduled downtime or process issues
• audit or regulatory compliance failures

Our mission: Ensure your system continues to perform reliably and predictably, minimizing risk and protecting your production yields.

What We Offer

Preventative & Planned Maintenance

Our scheduled service visits are designed to keep your ionization systems in factory-spec condition. Typical service tasks include:

• Replacing or cleaning pre-filters and HEPA filters (as required)
• Cleaning emitter pins using isopropyl alcohol and non-metallic brushes
• Thorough wipe-downs of housings, air paths, and critical parts
• Dust bag inspection / cleanout (for blower systems)
• Visual and mechanical inspection (cables, mounting, grounding)
• Internal inspection and alignment when needed
• Adjustments or replacement of parts nearing end of life

We suggest intervals based on environment: e.g. every 1–3 months for filter checks, semiannual or annual deep servicing.

Performance Verification & Calibration

Service is more than cleaning — it’s proving performance.

• Static decay testing using charged plate monitors, ensuring discharge times remain within spec
• Ion balance measurement & neutralization checks (positive/negative offset)
• Grounding checks and verification of system continuity
• Documentation and audit-grade reporting, so you can show proof of performance

These steps are essential in regulated industries (medical, semiconductor, life sciences) and help you avoid surprises during audits.

Why Choose Us for Service?

• Deep domain expertise — with roots back to 1973, we invented one of the first full static control lines in the U.S.
• Factory-authorized support — we know our own products inside and out
• Proximity service coverage — for clients within ~150 miles of our New England facility, we offer direct on-site service (and for farther away customers, we provide travel or remote support)
• Customized service plans — we tailor frequencies, checklists, and coverage to your environment, cleanliness class, and process risk

Sample Service Packages

* Intervals depend on environment (cleanroom, dust load, usage). We’ll help you set the right cadence.

How Service Protects Your ROI

1. Return on investment — Preventative service extends the useful life of ionizers, avoiding early replacement.
2. Yield stability — Consistent static control helps reduce defects, rejects, and rework.
3. Compliance assurance — When auditors ask for test data or maintenance logs, you’ll have the documentation ready.
4. Reduced downtime — Fewer failures, fewer surprises, smoother operations.
5. Predictable budgeting — Service plans help you avoid sudden large repair expenses.

What to Expect: The Service Visit Process

1. Pre-visit planning — We review your system, layout, past service history, and process sensitivity
2. On-site diagnostics — We bring test equipment, calibrate, and baseline performance
3. Cleaning & maintenance — Execute the maintenance tasks, replace parts if needed
4. Performance testing — Confirm static decay, ion balance, grounding
5. Report & recommendations — Provide you with clear documentation, notes, and next visit schedule
6. Follow-up & reminders — Using QR tags and our system, we remind both you and our team when next service is due

Success Stories & Customer Outcomes

“We were able to go from 2,500 units packaged in a shift to 4,000 — thanks to Static Clean understanding and solving our static problem.”
— Customer testimonial Static Clean International

“We’ve run 7 million parts with no contamination defect after the maintenance program was set.”
— Another satisfied client Static Clean International

These stories reflect not just good hardware, but consistent, high-quality service.

Ready to Protect Your Process?

Let’s talk about a service plan that fits your environment and risk posture. We’ll:

• Review your facility and static control layout
• Recommend a maintenance schedule
• Provide a quote for your first service

Contact Us Today
(781) 229-7799
techsales@staticclean.com

Take the next step: preserve your equipment, safeguard yield, and eliminate surprises.